Support

Help you can read right away

Set up your watch: install kWhKey on a Wear OS watch, connect it, and make it a Bluetooth key at each car - and what to do if something goes wrong.
FAQ: questions owners ask, from the Bluetooth key to cancelling and deleting your data.

What helps us help you

Which phone or watch you use, and the kWhKey version on it.
Which car: its model and year.
What you did, what you expected and what happened instead, and about when.

Never send a password, your sign-in for another service, or a code the app shows you. Nobody at kWhKey will ask for them.

Where else to go

Your subscription, a charge or a refund: the store you bought in. How to cancel
Deleting your data: Delete your kWhKey data
A lost or stolen phone or watch: an owner of your household can remove it from the household, in kWhKey on an Android phone (a car, then Security > Devices). If it was also a Bluetooth key for a car, remove that key on the car's own screen too (Controls > Locks): kWhKey cannot take a key off a car. If you can't do either, write to us and say so in the subject line.
The car itself, the Tesla app or your Tesla account: that is Tesla's support, not ours. kWhKey is not Tesla.

Not for emergencies

kWhKey is not an emergency service and nobody watches this mailbox around the clock. If a car is stolen or someone is in danger, call the police or your local emergency number.

Who we are

kWhKey is published by Malina LLC.